bukti Terms of Use
When you join bukti, you agree to our terms of use. These terms set out how we operate our platform, how we handle your account, and what we expect from you as a user. We've written them to be clear and straightforward—covering account creation, deposits and withdrawals, game rules, and dispute resolution.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you're unsure whether bukti is available in your location, contact our support team before creating an account.
These terms apply to all users of bukti, whether you access our platform on Android, iOS, or desktop. By using bukti, you accept these terms in full.
Account Terms on bukti
Creating and managing your bukti account
To use bukti, you must create an account by providing your email, a password, and your contact details. You're responsible for keeping your password confidential. Do not share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
You must be of legal age in your jurisdiction to use bukti. We verify your identity through our KYC (Know Your Customer) process, which typically happens before your first deposit or shortly after account creation. We ask for your personal information and verify your details to comply with standard financial practices and prevent fraud. This process typically completes within standard business hours.
Your account is personal and non-transferable. You may not create multiple accounts or allow others to use your account. If we detect account abuse, duplicate accounts, or attempts to circumvent our terms, we reserve the right to suspend or close your account.
- Account responsibility
- You are responsible for all activity on your account, including deposits, withdrawals, and gameplay
- Password security
- Keep your password confidential and change it regularly; never share it with anyone
- KYC verification
- We verify your identity before your first deposit; this typically completes within standard business hours
- Account closure
- You may request account closure anytime; we process closures within standard business hours
Deposits and withdrawals on bukti
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. Each payment method processes at a slightly different speed. mobile banking and local payment typically confirm within minutes. Bank transfers may have a standard review window. When you initiate a deposit, we display the expected processing timeline clearly.
Deposits are final once processed. We do not refund deposits except where required by law or in cases of clear error. If you believe a deposit was processed incorrectly, contact our support team with your transaction details.
Withdrawals are processed during standard business hours and include a verification check to prevent fraud. The review window varies by payment method; most withdrawals to online payment or bank accounts complete within a standard business day. We always show you the expected timeline when you submit your withdrawal request. Withdrawals are subject to verification of your account and transaction history.
Game rules and gameplay on bukti
All games on bukti—sportsbook markets, live-dealer tables, and slots—operate according to their published rules. Before you play, review the game rules and understand how paylines, odds, or dealer rules work. For slots, we display RTP (return-to-player) percentages so you understand the theoretical long-term payout rate. For sportsbook markets covering Liga 1, Piala AFF, Champions League, and other tournaments, we display odds and market rules clearly.
Live-dealer games like blackjack, roulette, baccarat, and Dragon Tiger are conducted by professional dealers in multi-camera studios. Game outcomes are determined by standard rules and dealer actions, not by bukti. We do not manipulate game results.
All gameplay is recorded in your account history. You can review your bets, spins, and outcomes anytime. This data is encrypted and stored securely on our servers.
Our bukti Policies and Commitments
Data protection and privacy on bukti
We keep your account data private and secure. Your login session is encrypted, and your transaction history is stored on our servers with restricted access. We do not sell your personal information. We use your data only to process your account, handle deposits and withdrawals, comply with KYC requirements, and improve our platform. For detailed information about how we handle your data, see our privacy policy.
Dispute resolution and complaints
If you have a complaint about your account, a game outcome, or a transaction, contact our support team. We investigate complaints within standard business hours and respond with our findings. If you're not satisfied with our response, you may escalate your complaint through our formal dispute process. We aim to resolve disputes fairly and transparently.
Prohibited conduct on bukti
We prohibit the following conduct on bukti: creating multiple accounts, sharing account credentials, attempting to manipulate game outcomes, using automated tools or bots, engaging in fraud or money laundering, or violating applicable law. If we detect prohibited conduct, we reserve the right to suspend or close your account and forfeit any balance.
Changes to our terms
We may update these terms from time to time. We notify users of material changes via email or in-app notification. Your continued use of bukti after changes are posted constitutes acceptance of the updated terms. If you do not agree with changes, you may close your account.
Jurisdiction and governing law
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. Disputes arising from these terms are governed by the laws of the jurisdiction where bukti operates, subject to applicable local law.
- Account security: Keep your password confidential and log out after each session, especially on shared devices.
- Payment responsibility: Verify payment details before confirming deposits or withdrawals; we do not refund deposits except in cases of clear error.
- Game understanding: Review game rules and RTP percentages before playing; all outcomes are recorded in your account history.
- Jurisdiction compliance: Verify that bukti is available in your jurisdiction before creating an account.