bukti Privacy Policy
This page describes what we collect when you use bukti and how we keep that data protected. We take your privacy seriously and handle your personal information with care, whether you're accessing our sportsbook, live-dealer tables, or slots on Android, iOS, or desktop.
We collect data to operate our platform, process your deposits and withdrawals, verify your identity through KYC, and improve your experience. We do not sell your personal information to third parties. We use your data only for the purposes outlined in this policy and in compliance with applicable law.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about how we handle your data, contact our support team anytime.
What Data We Collect on bukti
Account and identity information
When you create a bukti account, we collect your email address, password, full name, date of birth, and contact details. We use this information to set up your account, verify your identity through our KYC process, and communicate with you about your account. We store this data securely on our servers and do not share it with third parties except where required by law.
Our KYC verification process happens once, typically before your first deposit or shortly after account creation. We verify your identity and confirm your personal information to comply with standard financial practices and prevent fraud. This process typically completes within standard business hours. Once verified, your account is cleared for deposits and full platform access.
Payment and transaction data
We collect information about your deposits and withdrawals, including the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the date. We use this data to process your transactions, prevent fraud, and maintain accurate account records. We do not store your full payment card or bank account numbers; we store only the last few digits and transaction confirmations.
When you deposit via mobile banking or a local payment Virtual Account, we receive confirmation from the payment processor. We record this confirmation in your account history so you can verify your deposit anytime. Your transaction data is encrypted and stored securely.
- Account data
- Email, name, date of birth, contact details; used for account setup and KYC verification
- Payment data
- Deposit and withdrawal records; payment method and amount; encrypted and stored securely
- Gameplay data
- Bets, spins, game outcomes, and session history; recorded for transparency and account verification
- Device data
- Device type, operating system, IP address; used to detect fraud and improve platform performance
Gameplay and session data
We record all gameplay on bukti—every bet, spin, and outcome. This data is stored in your account history and encrypted on our servers. We use this data to verify account activity, detect fraud, and resolve disputes. You can review your complete gameplay history anytime in your account settings.
We also collect device information, including your device type, operating system, and IP address. We use this data to detect unauthorized access, prevent fraud, and optimize our platform for different devices and networks. This helps us ensure your account stays secure and your experience stays smooth, whether you're playing on Android in Jakarta, iOS in Surabaya, or desktop in Bandung.
Cookies and tracking
We use cookies to keep you logged in, remember your preferences, and track how you use bukti. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use bukti fully. We do not use cookies to track you across other websites.
Our bukti Data Practices and Your Rights
How we use your data
We use your data to operate bukti, process your account, handle deposits and withdrawals, verify your identity, detect fraud, resolve disputes, and improve our platform. We do not use your data for marketing purposes without your consent. We do not sell your personal information to third parties. We share your data only with payment processors (like DANA or e-wallet), fraud-detection services, and legal authorities where required by law.
Data retention on bukti
We retain your account data for as long as your account is active. If you close your account, we retain your data for a standard retention period to comply with legal requirements and resolve any outstanding disputes. After this period, we delete or anonymize your data. Transaction records may be retained longer for compliance purposes.
Your rights regarding your data
You have the right to access your personal data, request corrections, and ask us to delete your data (subject to legal requirements). You can update your account information anytime in your account settings. If you want to close your account or request data deletion, contact our support team. We process requests within standard business hours.
Security and data protection
We protect your data using encryption, secure servers, and restricted access controls. Your login session is encrypted, and your transaction data is stored securely. We do not guarantee absolute security, but we undertake to maintain industry-standard security practices. If you suspect unauthorized access to your account, contact our support team immediately.
Changes to this policy
We may update this privacy policy from time to time. We notify users of material changes via email or in-app notification. Your continued use of bukti after changes are posted constitutes acceptance of the updated policy. If you do not agree with changes, you may close your account.
- Data security: We use encryption and secure servers to protect your personal information and transaction data.
- No third-party sales: We do not sell your personal information to third parties or use it for marketing without your consent.
- Your access rights: You can access, update, or request deletion of your personal data anytime through your account or by contacting support.
- Jurisdiction compliance: Our services are available only where local law permits; users are responsible for verifying compliance with their jurisdiction's law.